Emirates Health Services Secures Global Recognition for Medical Coding Excellence.


Dallas: Emirates Health Services (EHS) has won the Outstanding Utilisation of Solventum (formerly 3M Healthcare) Coding Solutions and Technology award, marking a significant global achievement that enhances the standing of the UAE on the international healthcare landscape. This recognition was presented during the Customer Experience Summit held in Dallas, USA, in the presence of prominent healthcare and technology institutions from around the world.

According to Emirates News Agency, Dr. Essam Al Zarooni, Acting Executive Director of the Clinical Services Sector at EHS, stated that the accolade is an international recognition of EHS’s leading capabilities in utilising advanced medical coding solutions. He highlighted that these solutions have contributed to improved resource management and increased the Case Mix Index (CMI) across EHS facilities. Dr. Al Zarooni emphasized the importance of adapting to technological advancements to achieve sustainable improvements in customer experience, aligning with the vi
sion of the UAE’s leadership to advance the healthcare sector.

Solventum praised the performance of Emirates Health Services in employing advanced medical coding solutions, noting that the use of the cutting-edge 3M Codefinder tool has resulted in a remarkable increase in coding accuracy by as much as 95% within a record timeframe of less than two years. The company emphasized EHS’s unprecedented commitment to implementing advanced health technology and successfully integrating these solutions into daily operations, setting a benchmark for healthcare institutions globally.

The award recognizes the exceptional performance of Emirates Health Services in adopting and implementing advanced medical coding solutions, leading to a significant improvement in healthcare quality and operational efficiency across its facilities. According to data from Solventum, EHS has successfully transitioned from the ICD-9 to the ICD-10 coding system and integrated the DRG-IR system to enhance inpatient and emergency department se
rvices comprehensively.

In addition to achieving high accuracy in advanced coding, EHS has demonstrated excellence in utilising the HDM data management tool, generating 50 comprehensive reports that cover statistical analyses, quality assessments, key performance indicators, and dynamic dashboards. This rigorous application of data analytics supports strategic decision-making related to resource allocation and the development of health policies and initiatives.

This award serves as a global testament to the quality and efficiency of healthcare services provided by Emirates Health Services, highlighting the critical role of advanced coding tools in elevating healthcare standards and performance. These cutting-edge solutions have strengthened EHS’s capacity for efficient resource management and quality enhancement, thereby supporting its strategic objectives to advance the health sector in the UAE.