Abu Dhabi: The Abu Dhabi Public Prosecution has launched a comprehensive package of new smart services under the "Zero Bureaucracy and Enhanced Customer Experience" initiative. The initiative aims to improve service quality, accelerate procedures, and provide an advanced system aligned with government efforts toward digital transformation.
According to Emirates News Agency, the new package includes 35 fully automated services and processes without any human intervention. This ensures faster processing and accurate data, enabling customers to complete their transactions easily and conveniently through digital platforms available around the clock.
The newly introduced services streamline several procedures related to the Public Prosecution's functions. They enable the automatic issuance of various legal documents such as the certificate of 'No Appeal', certificate of 'No Cassation', statement of Passport Retention Duration, Certificate "To Whom It May Concern", Report of cases, Request for Copy of Judgment, Certificate of Detention or Imprisonment Duration, and Fine Payment.
Counselor Ali Mohamed Al Balushi, Attorney-General of the Emirate of Abu Dhabi, confirmed that the launch of the smart solutions package aligns with the directives of His Highness Sheikh Mansour bin Zayed Al Nahyan. The Vice President, Deputy Prime Minister, and Chairman of the Presidential Court, who also serves as Chairman of the Abu Dhabi Judicial Department, emphasized the shift toward a smart judicial system based on innovation and modern technologies.
Al Balushi clarified that these services are available via the Judicial Department's website and mobile application, eliminating the need for any paperwork. Traditional signatures and stamps have been replaced with digitally signed and approved electronic documents, enhancing operational efficiency and service quality.
He stated that this step represents significant progress in developing judicial services. It saves time and effort for users, supports the principle of prompt justice through advanced digital solutions, and reflects the Public Prosecution's commitment to supporting the sustainable development goals of Abu Dhabi and fostering institutional innovation.
Al Balushi added that Abu Dhabi Public Prosecution continues to expand its digital initiatives by developing innovative services that efficiently meet user needs. This reinforces Abu Dhabi's position as a leading center for justice in the region.