Abu Dhabi: The Federal Authority for Government Human Resources (FAHR) and Emirates NBD have announced a partnership that eliminates the need for federal employees to provide salary certificates when accessing banking services. This initiative introduces a secure, direct digital integration government model, allowing seamless extraction of salary certificate information through connected digital systems.

According to Emirates News Agency, the strategic partnership was formalised in the presence of key officials including Ohood bint Khalfan Al Roumi, Minister of State for Government Development and The Future, Chairwoman of Federal Authority for Government Human Resources; and Mohammed bin Taliah, Chief of Government Services in the UAE Government. The initiative aims to align with global practices in digital integration, eliminating paperwork and integrating automated processes. Federal employees will access banking services seamlessly without the need for physical documents, aiming to benefit over 45,000 federal employees across more than 50 government entities.

Mohammed bin Taliah emphasised the government's commitment to eliminating bureaucracy by designing initiatives that streamline procedures, simplify requirements, and accelerate services for federal employees. He stated that this collaboration supports national efforts to reduce redundant government procedures and improve productivity levels.

Eman Abdulrazzaq, Group Chief Operating Officer at Emirates NBD, expressed delight in partnering with FAHR, noting that the bank aims to enhance operational capabilities and provide exclusive product offerings to FAHR employees. The collaboration fosters innovation to deliver a simplified banking experience.

Ibrahim Fikri, Executive Director of the Support Services Sector at FAHR, highlighted the authority's efforts to improve employee experiences and enhance the digital experience for government employees. He noted that the collaboration introduces a new proactive prototype for support services in government and redefines service delivery by reducing processing times and automating services without human intervention.