Dubai: In his capacity as the Chairman of The Executive Council of Dubai, H.H. Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Prime Minister, and Minister of Defence, has issued Executive Council Resolution No. (67) of 2025 on the Workforce Productivity Measurement System.
According to Emirates News Agency, the System will be implemented across government entities in phases as determined by the Dubai Government Human Resources Department (DGHR). The Resolution outlines that in the first phase, productivity will be measured using recognised standards by comparing services delivered against workforce size, total salaries, actual working hours, and other relevant data. The subsequent analysis of results will lead to the development of initiatives to improve efficiency and services. The final phase will focus on evaluating the system, with a procedural guide setting out the details and responsibilities for each phase.
The Resolution tasks the General Secretariat of The Executive Council of Dubai with identifying, classifying, and updating government services. It will coordinate with relevant entities, including the Department of Finance, Dubai Digital Authority, and DGHR, to provide technical support and approve services, their data, and performance indicators.
Meanwhile, the DGHR is responsible for managing and supervising the system in coordination with relevant entities. This includes preparing and updating the procedural guide, developing and validating workforce productivity indicators, and coordinating with the General Secretariat on government services and performance data. DGHR will also work with the Finance Department to verify budgets, review productivity results, provide recommendations to improve efficiency, monitor compliance, assess impact, and submit reports to the General Secretariat.
As per the Resolution, the Dubai Digital Authority will provide technical advice and support to the DGHR for developing and updating the system's digital platform, data analysis tools, and database integrations.
The Resolution mandates government entities to follow the procedural guide and approved timelines to identify, classify, and list their services. They must provide data on services, workforce, and allocated budgets, improve service quality, optimise resource use, implement productivity initiatives, submit reports to the DGHR, and act on recommendations to enhance financial efficiency based on productivity analysis.
The Director-General of the DGHR, in coordination with relevant entities, will issue decisions to implement this Resolution, which annuls any provision in other resolutions that may contradict it. The Resolution is effective from the date of its publication in the Official Gazette.