Abu dhabi: The Integrated Transport Centre (ITC), an affiliate of the Department of Municipalities and Transport, has announced the working hours of its Customer Happiness Centres, Truck and Bus Parking Yard, and Impound Yards, as well as the operating schedules of public bus services and Driver and Vehicle Licensing Centres during the Holy Month of Ramadan 1447 Hijri (2026).
According to Emirates News Agency, ITC stated that Customer Happiness Centres across the Emirate of Abu Dhabi will operate during Ramadan from Monday to Thursday, 9:00 AM to 2:30 PM, and on Fridays from 9:00 AM to 12:00 PM. Customers may continue to access services 24/7 through the TAMM digital government services platform, the official website, Abu Dhabi Government Contact Centre at 800555, the Department of Municipalities and Transport Support Centre at 800850, and the Taxi Service Contact Centre at 600535353.
The Truck and Bus Parking Yard service in Musaffah (M18) will continue to operate 24 hours a day throughout the week during Ramadan, with the service provided free of charge on Sundays. Temporary impound yards in Musaffah will continue to operate 24/7 throughout the Holy Month.
As for public bus services in the Emirate of Abu Dhabi during Ramadan, bus services in Abu Dhabi and its suburbs will operate daily from 6:00 AM until 1:00 AM, while 24-hour services will continue to operate as usual. Service frequencies on selected routes have been adjusted to align with demand patterns during the Holy Month. In Al Ain and its suburbs, bus services will operate from 6:00 AM until 1:00 AM, with most suburban services maintaining their existing frequencies and minor adjustments on selected routes. In Al Dhafra Region, public bus services will operate according to normal schedules, with minor adjustments and a pause during Iftar time.
The On-Demand Bus Service will continue to operate daily from 6:00 AM to 11:00 PM, while the Abu Dhabi Express Service will operate from 6:00 AM to 11:00 PM from Monday to Friday, and from 6:00 AM to 1:00 AM on weekends. For public bus service schedules, the public can visit the ITC's official website or contact the Department of Municipalities and Transport Support Centre.
Driver and Vehicle Licensing services will operate during Ramadan at various centres as follows: From Monday to Thursday, the Customer Happiness Centre - Main Building, Al Salam (Abu Dhabi) will be open from 9:00 AM to 2:00 PM, while the Customer Happiness Centre - eServices and Smart Support Branch (Abu Dhabi) will operate from 11:00 AM to 4:00 PM. The Driver and Vehicle Licencing Centre (Falaj Hazza - Al Ain) and the Light Vehicle Licencing Centre - Al Salam Building (Madinat Zayed - Al Dhafra) will both be open from 9:00 AM to 4:00 PM. On Fridays, all centres will operate from 9:00 AM to 12:00 PM.