Dubai: Dubai's Roads and Transport Authority (RTA) has activated the e-scooter riding permit application service across all official channels, following its earlier availability exclusively through the RTA website (www.rta.ae). The service is now integrated into the RTA Dubai application and the Dubai Now application, eliminating the need to visit service centres. This initiative aligns with RTA's efforts to support Dubai's ambition to become the world's smartest city, accelerate digital transformation, and enhance access to services, thereby saving customers time and effort.
According to Emirates News Agency, applying for the e-scooter riding permit through the RTA app is now available to customers via a simple and user-friendly process. Applicants are required to complete an online theoretical test covering key e-scooter usage rules, safety requirements, and safe riding fundamentals. Upon successful completion of the test, applicants are authorised to use e-scooters in areas and streets designated by RTA, after which the permit is issued electronically through RTA's smart channels.
The service is part of a broader package of initiatives aimed at regulating e-scooter use, enhancing traffic awareness, and safeguarding road users. It remains available via RTA's official website, providing customers with flexible options to choose the channel that best suits their needs. RTA urges e-scooter users who do not meet the exemption criteria to obtain the required permit before operating e-scooters in authorised areas and to comply with all applicable laws, regulations, and instructions to maintain public safety.
Steps to obtain the permit include using RTA's website or the activated applications, logging in or creating an account, selecting the service 'E-Scooter Riding Permit,' completing training by reviewing instructional materials on traffic safety rules and the safe use of e-scooters, successfully passing the electronic test, and receiving the digital permit via email and text message.
Key terms and conditions specify that applicants must be 17 years and above, with exemptions for holders of valid UAE or international driving licences. Permitted areas include designated zones and dedicated e-scooter tracks, such as Downtown Dubai, Jumeirah, and Palm Jumeirah, with exclusions in Saih Al Salam, Al Qudra, and Al Meydan. Fines apply for violations, including riding without a permit, operating outside approved and authorised areas, or failure to wear a helmet.